Orders & Customer Support
+91-90739-38217For anything relating to an order placed on chemtex.shop — order status, dispatch and tracking, delivery, cancellation, returns and refunds.
Corporate & Bulk Enquiries
+91-33-7111-1111For bulk and institutional supply, distribution and dealership, technical documentation (SDS, TDS, CoA), and all other company matters.
Registered & Corporate Office
Chemtex Speciality LimitedHaute Street Corporate Park
86A Topsia Road (South)
Kolkata – 700046
West Bengal, India
Send us a message
We reply to enquiries within one working day.
Our team will get back to you within one working day. For anything urgent about an existing order, call +91-90739-38217.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer are published below. Complaints are acknowledged within 48 hours and ordinarily resolved within one month of receipt.
Grievance Officer
Chemtex Speciality Limited
Haute Street Corporate Park, 86A Topsia Road (South), Kolkata – 700046, West Bengal, India
Telephone: +91-89611-11111
Email: info@chemtexltd.com
Jurisdiction
All disputes arising out of or in connection with purchases made on chemtex.shop are subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal, India.